Risk evaluation and management
Solutions
- Evaluation of the risk of payment defaults
- Credit Scoring – determines the financial risk associated with a customer signing or extending a telecommunication services contract.
- Rating – supports credit decisions by taking into account quantitative and qualitative data from a business segment.
- Fraud Detection
- construction of models for early detection of hazards (false identities of customers attempting to sign contracts, break-ins into cellular network, identity thefts, abuses in the pre-paid segment),
- online monitoring of the accounts of activated subscribers for illegal operations.
- Debt recovery support
- assessment of the customer's willingness to repay their debts after due date,
- assessment the operator's ability to recover claims from former subscribers, whose service has been deactivated due to unpaid bills,
- optimization of the debt recovery process.
Benefits
- smaller share of „difficult customers” in the receivables portfolio,
- decreased debt collection costs, debt minimization and limited forced churn,
- quicker repayment of arrears by debtors,
- savings due to the detection of frauds,
- increased effectiveness of customer acquisition processes due to automation and shorter periods of verifying customer registration data.